Australian Federal Police senior contract manager, travel, Ms Chris Telfer, said she lived by a code of ethics and integrity that enhanced her relationship with suppliers and ensured that all are treated fairly.

• Please do not offer me gifts, free accommodation or flights during contract review time as refusal may offend;
• Do not tell your peers about my rates, travellers or company without asking me first;
• Do not put me down as a referee for new business you are trying to obtain without asking me first;
• Do not block out rooms during large events and charge me double – I am there all year round when times are tough;
• You will earn my respect if you follow the above;
• I will not select a hotel because of personal preference or the boss likes it;
• I do not accept lavish or expensive gifts from preferred/non-preferred suppliers;
• I do not release rate information to the market;
• I do not please everyone in selecting my suppliers;
• I do not blame a supplier for a complaint without knowing the whole picture.